| Event time slots | Allows events to add tickets to specific time slots. |
| Online billing | Allows companies to view invoices. |
| GEA integration | Event information, cancellations and ticket sales are pushed to the GEA database via API. Conflicts with: Tawakkalna integration |
| Seating plans | Allows users to create seating plans for events. Modes: Small plans only · Small and large plans |
| Product sales | Companies can create physical products and attach them to events. |
| Guest list sales | Companies can create guest list items and attach them to events. |
| Event streams | Events can be set as streaming and host online streams. |
| Event teams/groups | Events can allow team/group entries. |
| Access control | Enables access control features including zone scanning and zones. |
| Website integration | Enables the website integration tools. |
| Data imports | Enables the data import tools. |
| Internal questions | Companies can assign internal questions to events. |
| Donations | Companies can present site-wide or event-specific donation options during checkout. Modes: Donations only · Donations with Gift Aid |
| Fundraising | Companies can enable fundraising mode for specific events. |
| Season tickets | Companies can create season tickets and attach them to multiple events for entry. |
| Tawakkalna integration | Event information, tickets and venue data are pushed to Tawakkalna via API. Conflicts with: GEA integration |
| Event media | Companies can create custom event media (printable tickets and wallet passes) and assign them to item types. |
| Self manage features | Gives companies control over self-service feature flags from their admin settings. |
| EPOS | Allows companies to set up an EPOS solution with multiple vendors and product sales through the EPOS mobile app. |
| Articles | Companies can create and publish articles and configure article types and blocks. Conflicts with: Disallow the ability to view shop from admin |
| Template blocks | Companies can add pre-designed templated blocks to event pages, article pages, and custom pages. Conflicts with: Disallow the ability to view shop from admin |
| API token management | Unlocks the API settings section for generating API tokens and managing access. Disabling this does not disable existing API access. |
| Form builder | Companies can create and attach data capture questions to forms. Conflicts with: Disallow the ability to view shop from admin |
| Sale item groups | Allows event organisers to create sale item groups for organising tickets. |
| Refund cancellation fees | Companies can set a fixed cancellation fee per item when refunding orders. |
| Assign events to users | Allows assigning additional events to admin users outside of their visibility groups. |
| Invoice payments in shop | Enables invoice payments as a checkout method in the shop. |
| Seating plan holds | Companies can manage seating holds for restricting sales on specific groups of seats. Modes: Seats only · Seats + general admissions. Requires: Seating plans |
| Szamlazz integration | Tax receipts and invoices are created via Szamlazz, complying with Hungarian law. Conflicts with: Conditional tax bands |
| Access codes | Companies can create access codes that restrict item sales to customers who enter the correct code. |
| Can edit billing details | Company billing details are editable from admin. |
| Attach PDF to tax receipt email | A PDF is attached to the tax receipt email with the same contents as the email. |
| Misr SMS | Companies can use their Misr SMS account for order approval/rejection notifications. |
| Include other items | Companies can include other sale items when editing tickets, season tickets, and products. |
| DTCM | Company event data is automatically synced with DTCM performance data. |
| Event level default currency | Companies can override the company default currency per event. |
| XE integration | Sale item pricing for each currency is automatically set by converting the default currency price using today’s exchange rate. |
| Custom currencies Beta | Companies can create their own custom token currencies. Requires: EPOS, Online account balances |
| Advanced tax controls | Companies can configure advanced tax settings including pricing display and tax calculations for invoices. |
| System defaults | Companies can customise default fields/settings and create alternate templates for admin forms. |
| Conditional tax bands | Companies can create dynamic tax bands applied at checkout based on the purchaser’s country. Conflicts with: Szamlazz integration |
| Custom fees | Companies can create custom fees (order level, event level, sale item level) that are automatically applied to baskets. |
| Instant access orders | When invoice payment is selected, customers can access tickets and downloadable items immediately after completing their reservation, before paying. |
| Fees can attract discounts | Discount codes can discount the reseller and processing fees of a sale item. |
| Webhooks | Companies can configure automated HTTP callbacks triggered by events such as completed orders. |
| Seating plan best available seats | Enables focal point positioning within seating plans for best available seat suggestions. |
| Lead capture | Companies can create exhibitors for use alongside access control. Requires: Access control |
| Order distribution | Customers can distribute selected order items via a unique code, QR code, or URL. |
| Split payments | Box office users can process orders with multiple payment methods by splitting across transactions. |
| Fulfilment fees | Order fulfilment methods and fees can be set up and applied to orders. |
| Online account balances | Customers can use an account balance to purchase tickets online or products via EPOS. |
| High frequency scheduled reports | Reports can be generated and sent at shorter intervals, such as hourly. |
| Deposit payments | Customers can place deposits on reservations and pay the balance later, according to configured rules. |
| Rolled up fees Beta | Fee items can be grouped and displayed as a single line in the basket summary while remaining individual items on the order. Requires: Custom fees |
| Account balance refunds | Enables refunds to account balance. Modes: Admin only · Admin and self-serve. Requires: Online account balances |
| Net price discounts | Fixed discount codes can be applied before tax using the net item price. |
| Named ticket holders | A name can be set on tickets without transferring the ticket. |
| Gift vouchers | Gift vouchers can be managed, purchased, and redeemed. Requires: Split payments, Online account balances |
| Event sales dashboards | Real-time sales dashboards are available per event. |
| Customer groups | Customer groups can be created to restrict purchases and discounts to certain customers. |
| Box Office Kiosk Mode | Kiosk is available as a sales channel for use in kiosk mode. |
| Dynamic fees Beta | Custom fees can include a dynamic, percentage-based element calculated from basket or item totals. Requires: Custom fees |
| Fee hierarchy control Beta | Fees assigned to multiple inventory sources can apply only the most specific fee in the hierarchy. Requires: Custom fees |
| Tiered fees Beta | Companies can specify pricing tiers for fees based on item or order value. Requires: Custom fees |
| Tracking pixels | Companies can enable tracking pixels for individual events. Enabling this forces global basket to be disabled. |
| Refund Protect Group Integration | Enables the Protect Group integration for refund protection during checkout. Modes: Standard · Anonymous. Conflicts with: Manual Refund Protection |
| Automatic event reminder emails Beta | Companies can send reminder emails a set time before an event. |
| White label app: Access Control Beta | Enables white label access control app for the reseller/company. |
| White label app: Box Office Beta | Enables white label box office app for the reseller/company. |
| White label app: EPOS Beta | Enables white label EPOS app for the reseller/company. |
| All-in pricing Beta | Customers see the all-inclusive price including fees and taxes throughout the shop. Conflicts with: Conditional tax bands |
| Event sale periods Beta | Pre-sale and general sale periods can be defined for events, with dynamic event page content. |
| Deferred ticket download Beta | Ticket downloads can be deferred until a set time before the event starts. |
| Basket links Beta | Customers can enter checkout using a link generated for a basket created through the API. |
| Report publishing | Scheduled reports can be published to user-defined data endpoints such as S3 buckets. |
| Resale Beta | Enables ticket resale. Modes: API only · Web only · Web and API. Requires: Online account balances, Split payments |
| Order modification Beta | Orders can be modified after checkout. Increases require additional payment; reductions are refunded to account balance. Requires: Online account balances, Split payments |
| 3D Digital Venue Beta | Venues can provide 3D Digital Venue details for view-from-seat in the item selector and checkout. |
| Manual Refund Protection Beta | Enables custom opt-in refund protection fees for ticket buyers. Conflicts with: Refund Protect Group Integration |
| Merge customers Beta | Admin users can merge duplicate customers, consolidating purchases, data capture, authentication methods, and profile information into a single record. |
| GTM Advanced Consent Mode Beta | Google Tag Manager is included regardless of cookie consent status. |
| Secure QR codes Beta | Events can use secure (rotating/dynamic) barcodes for access control. Also enables the new wallet UI for customer tickets. |
